Food & Beverage
Health and Beauty
Home & Gadgets
Infant and KidStuff
Magz N' Books
Sports and Outdoor
Toys and Games
His & Hers
US$20.00 - US$49.99
US$50.00 - US$99.99
US$100.00 - US$199.99
US$200.00 and Above
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Why do I have to register at filgifts.com?
What is "My Account"?
What is "My Address Book"?
How many transactions can "My Purchase History" show?
I changed my e-mail address. Do I need to create a new account?
ORDERING AND SENDING
How do I order and send a gift?
How do I know you received my order?
May I send a gift outside Metro Manila?
May I send a gift outside the Philippines?
May I send the same gift to multiple recipients?
May I send different gifts to different people per order?
May I send several gifts to a single address?
If I am from the Philippines, may I also use your services and order at filgifts.com?
How do I return an item?
How do I pay for my orders?
What credit cards do you accept?
Do you accept debit cards?
When will I be charged from my credit card?
In what currency will I be billed?
Are there any extra charges?
Are there credit card surcharges?
Is my credit card number safe with filgifts.com?
SHIPPING AND HANDLING
How will you wrap my gifts?
How can I confirm if my order is on its way?
How will you ship my gifts?
Where can you ship my gifts?
How much do I have to pay for shipping?
How long will my present get to my recipient?
May I request delivery on a certain date and time?
When will my order be shipped?
Can you keep my gift anonymous?
I want to call you. What are your office hours?
Do you have a 1-800/toll-free number in the US?
What's the difference between phones that are Open Line and with Globe/Smart prepaid SIM?
Do you offer virtual delivery for prepaid call cards?
I was trying to pay but the validation is taking too long, or I saw a message that the page cannot be displayed. What happened?
Why doesn't my friend's address appear in the recipient's address column during my transaction?
Why does my shopping basket say there are "No Valid Recipients" when I'm trying to order?
I forgot my password. How can I retrieve it?
Why can't I click on the date I prefer when I check out?
If you have further questions, please do not hesitate to contact us by either of the following ways:
Send us an email at
Call us at
+632 815 1775
Fax us at
+632 893 3733
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Customer Service e-mail:
. Telephone: +632 815 1775
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