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FAQs

ACCOUNT INFORMATION

Why do I have to register at filgifts.com?

  Registering with filgifts.com is a one-time process needed for the following reasons:
  1. To spare you the trouble of re-entering your name and other basic information every time you make a purchase. Please note that ALL personal information you submit to us through our site will strictly be held confidential and will not be used for any reason other than for transactions with filgifts.com. Please refer to our Privacy Policy.


  2. To allow you to keep track of your transactions with filgifts.com;


  3. To allow you to create your personal address book where you can keep a record of friends and relatives to whom you regularly give gifts.

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What is "My Account"?

"My Account" contains your personal information and other records at filgifts.com. This is protected by a username and password (which you must not share with others) so NOBODY else will see your personal data. Here, you may change your personal data entries and your password anytime. Once you have logged-on, you will have access to "My Address Book," "Shopping Bag," "My Calendar," and "My Purchase History."

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What is "My Address Book"?

Your address book contains information on all your gift recipients. This allows easier and faster transactions the next time you wish to give them gifts again. No need to re-enter recipient information, as all the necessary data is already recorded in your address book. You may edit or delete your recipient's information and create more entries in your address book anytime.

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How many transactions can "My Purchase History" show?

"My Purchase History" will show you the latest 50 transactions you made with filgifts.com. Here, you can view the details of your purchases such as date of purchase, item/s purchased and status of orders, among others.

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I changed my e-mail address. Do I need to create a new account?

No, you don't need to create a new account. Just log on to your current Filgifts.com account using your old email address, click on My Account, and edit the email address field. You may now use your new email address to login to Filgifts.com.

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If you have further questions, please do not hesitate to contact us by either of the following ways:

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